March 2012 – Taxonomy – The Backbone of Findability
In Part 1 of our Findability series we focus on the role a site’s taxonomy plays in a user’s ability to find the product (or content) he or she is looking for. View the PDF
View ArticleWhat’s the Conversion Cost of Ineffective Site Search?
Usability Sciences presents the Solutions Series of webinettes, the second of which focuses on “Site Search”—the process by which website users arrive at what they seek. A survey of 22,000 retail...
View ArticleWebinar: Cross-Platform UX Research in the Multi-Screen World
Join us on November 19th for a webinar about Cross-Platform (xPlatform) User Experience Research (UX). Long gone are the days when customers visited a site on just a PC. Customers are now commonly...
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